on 29-01-2021 10:37 AM
I upgraded to fibre in January with talktalk to try and get better download speed. Unfortunately since it went live my internet has been incredibly slow, to give you a frame of reference it took me 3 minutes to download a 1.7 mb file the other day. This is similar on all devices in my home.
I have talked to talk talk customer support twice now and though they were very kind they were unable to solve my problem. This is due to my actual speed being within the promised level in speed checks. Yet there are times when it takes me 30 to watch a 5 minute video?
Also I've done some research and it would cost me around £170 to break my contract early.
Really looking for any and all advice since I'm pretty stuck on what to do next.
29-01-2021 10:48 AM - edited 29-01-2021 10:49 AM
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