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HTML checker rejects posts

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10 REPLIES
Gondola
Community Star

Hi TalkTalk web designers.

 

 Just tried to centre align this text using the align centre button above.

 

Feeling rejected.

 

Your post has been changed because invalid HTML was found in the message body. The invalid HTML has been removed. Please review the message and submit the message when you are satisfied.

 Gondola - Community support team *

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Gondola
Community Star

Hi @StephenF

 

The HTML checker still rejects the use of the centre align button. Is a fix included in the next batch?

 

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StephenF
Community Manager

Strange, just tested and didnt see the error, maybe its permissions let me take a look.

 

EDIT: Permissions are ok, what browser is this happening in, and is it on every post? 

Stephen, Community Manager

Gondola
Community Star

Hi @StephenF

 

Firefox 51.01 under Windows 10. Every post.

This line was centred also.

 

Centre Align Failure.jpgCentre Align Failure

How did you get your text centre aligned ok?

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Gondola
Community Star

and this one with Chrome under Windows 10. 

 

Left align.

Right align.

Centre align.

 

Chrome Align Failure.jpgChrome Alignment Failure

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StephenF
Community Manager

hey, 

 

Thanks for this, I've not been able to replicate but its clearly an error. All users have the ability to add simple HTML to their posts and all items in the editor should be acceptable.

 

 

I've raised a case with our platform vendors to investigate further. 


Thanks 

Stephen, Community Manager

Gondola
Community Star

Hi @StephenF

 

The HTML5 code produced by your post and that produced for mine by the editor icons, above, is identical.

 

The checker appears HTML5 compliant (it rejects the HTML 4.01 center command for example) so although the error message says the code is not valid I would say the generated code is valid and it's not being allowed for another reason, like the level of permissions, such as you suggested.

 

 Gondola - Community support team *

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StephenF
Community Manager
Looks like this could be a bug as just had confirmation this should be possible, will keep you posted.

Stephen, Community Manager

StephenF
Community Manager

Hey @Gondola,

 

Platform vendor have confirmed this is a defect and will be investigated further to find a fix, however, i dont have a timescale, however, i do have a workaround, if you use the html tab you can use the following code which should be valid.

 

<center>Some text here</center>

 

Let me know if this doesn't work for you. 

Stephen, Community Manager

Gondola
Community Star

paragraph left

paragraph center

paragraph right

Yes, that seems to work fine! Good work around!

 

Thanks!
left
center
right
<p align="left">paragraph left</p>
<p align="center">paragraph center</p>
<p align="right">paragraph right</p>
<p align="left">Yes, that seems to work fine! Good work around!</p>
<p>&nbsp;</p>
<center>Thanks!</center>
<div align="left">left</div>
<div align="center">center</div>
<div align="right">right</div>
 Gondola - Community support team *

 To appreciate my support  . . .  If I helped with a solution Best Answer

StephenF
Community Manager
OMG...

Stephen, Community Manager