These handy add-ons are designed to provide backup power to your full-fibre broadband service. This means that even if there’s a power cut, you’ll still be able to access the internet and make emergency calls.
Battery backup units maintain power to the Wi-Fi Hub 2 and Fibre connection box during a power cut, this will enables you to maintain a broadband and telephone service. The battery backup unit will last for one hour, depending on the number of devices requiring Wi-Fi/internet connection.
There are two battery backup units provided for use with your Fibre connection, below are the steps needed to connect them to each device.
A corded phone is required to be plugged into your Wi-Fi Hub2 to enable use during a power outage.
Setup should look like this.
The LED is a two-colour indicator: green or red depending on operation status.
|Power on with battery fully charged||Green||On|
|Power on with charging battery||Green||Steady Flash|
|iPower in battery and discharging||Green||Quick Flash|
|A fault on the iPower||Red||On|
|UPS has detected that the battery is not connected, while the utility power is available||Red||Steady Flash|
|Red LED is ON||
Battery Insulator tab
Overload or short circuit occured and iPower transferred to fault mode
RemoveBattery insulator tab
|Battery backup time does not last an hour||Battery near end of life||Contact TalkTalk|
|No output and LED indicator is not on||UPS has detected that battery is not connected or battery voltage is too low or battery is defective||Remove the battery insulator tab from battery if not removed. If red LED flashes even after insulator tab removed contact TalkTalk to replace battery|