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Account upgrades shows Fiber 150 but cannot upgrade.

edzusbalodis
Conversation Starter
Message 3 of 3

Hi there.

 

Recently checked account service upgrades .

It shows Fiber 150

Screenshot_2020-12-29-17-56-15-074_com.android.chrome.jpg

 but when I click on it it gives me option to upgrade only to 65 ( I am using same or higher ) so how to upgrade or it is some sort of miss information there?

 

Thank you

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2 REPLIES 2

hosay299
Philosopher
Message 1 of 3

@edzusbalodis check now as I have just ordered it in my area.

 

Also check with live chat and chat with customer loyalty team give some good offers for existing customers.

 

Always do not take 1st offer try again another time. As different agents will offer different offers sometime

 

Tell them what u use.

Hope that help Regards Joe
If so then give me a Kudos ( Click the Thumb up Button)
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Arne-TalkTalk
Support Team
Message 2 of 3

Hi edzusbalodis

 

I have checked and there is no option for the 150 package at this time. 

 

It may be available in the next few months

 

Sorry for any confusion. 

 

 

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