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Disable Wi-Fi optimisation

hch84
Chatterbox
Message 6 of 6

Hi,

 

I'd like to turn off Wi-Fi optimisation on my router as it is causing issues with my network. I appreciate the purpose of this function but it is overwriting my channel selections causing issues with some devices.

 

Thanks

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5 REPLIES 5

Message 1 of 6

Hello,

 

Please let us know how your connection compares 🙂

 

Thanks

 

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Message 2 of 6

Amazing, thank you for your help.

Message 3 of 6

Hi

 

optimisation should be off now.

 

Thanks  

 

Karl. 

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Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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Message 4 of 6

Hi Debbie,

 

Yes my current landline should be on there.

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Debbie-TalkTalk
Support Team
Message 5 of 6

Hi hch84

 

Have you added the correct landline number to your Community Profile? (please do not post the number on this thread)

 

Thanks

 

Debbie

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