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Huntington availability

paulspsade
Chatterbox
Message 7 of 7

Hi

 

I'm moving house from one property in Huntington that has UFO to a new property in Huntington. The new property is a house and when I type in the postcode on UFO page it says it is not available even though streets around it do have UFO (and it has 30+ houses so can't be considered a small street)

 

Similarly when I try to find alternative fibre in the postcode it says none are available.

 

Am I right in thinking that installation in Huntington is over so if it hasn't arrived now it won't arrive at all in the future given they've moved out of installing in Huntington?

0 Likes
6 REPLIES 6

Message 1 of 7

Hi paulspsade,

 

Thanks. I've requested a callback from our UFO Team and they will contact you as soon as possible.

 

Thanks

 

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Message 2 of 7

Hi paulspsade,

 

I'm sorry to hear this. I've sent you a Personal Message to confirm some details so we can arrange a callback for you. Please do not post any personal information on the Community and reply via Personal Message (PM) only.

 

Thanks

 

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Message 3 of 7

Hi

 

My problem hasn't been resolved as I can't get UFO at my postcode in Huntington

 

Regards

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Message 4 of 7

Hi

 

My problem hasn't been resolved yet as I can't get UFO at my address in Huntington in York

 

Regards

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Michelle-TalkTalk
Support Team
Message 5 of 7

Hi paulspsade,

 

I'm sorry for the delay in getting back to you. Do you still need assistance with this? If so I can arrange for someone from our UFO team to contact you directly.

 

Thanks

 

0 Likes

Divsec
Community Star
Message 6 of 7
Hi Paulspade, I suspect your new postcode hasn't hit the databases yet? I don't know the solution so have flagged your post for assistance.
Good luck in your new home.
I don't work here and all my opinions are my own.