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I have a red fault light on my home port. How do I address this please?

Joandmart
First Timer
Message 3 of 3

Appeared yesterday after I turned socket off. Everything is working ok but red light is still on.

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2 REPLIES 2

Michelle-TalkTalk
Support Team
Message 1 of 3

Hi Joandmart,

 

I'm sorry to hear this. Have you contacted our UFO Team directly so they can look into this for you?

 

  UFO Support Team 

 

Thanks

 

Florencio
First Timer
Message 2 of 3

 

1.Check whether the Fiber router is switched on. If you are using a secondary router for Wi-Fi, check if it is powered on.

2.Check whether “LOS indicator” on the Fiber Router is glowing red. The RED LOS light indicates some ongoing network problem.

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