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LAN light flashing

ghirst
Participant
Message 4 of 4

Hi

On my UFO Homeport the LAN light is flashing on and off. When I look at the light guide it only gives the option of on or off. I noticed when I did a speed check on my PC (hardwired) and got a speed of 170mb instead of the guarenteed minimum of 450mb.

Could this explain the sudden drop in WIFI connection as well as my son's FIFA conection as also dropped.

How can I rectify this?20210525_230536.jpgreceived_2941044186020242.jpeg

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3 REPLIES 3

Michelle-TalkTalk
Support Team
Message 1 of 4

Hello,

 

I've included a Help Guide below which has the option to Live Chat our team,

 

UFO Homeport lights guide

 

Thanks

 

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Message 2 of 4

Do you have a direct phone number I can't seem to find one

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Michelle-TalkTalk
Support Team
Message 3 of 4

Morning,

 

I'm really sorry to hear this. I'd recommend contacting our dedicated UFO Team directly as they will be able to look into this further for you.

 

Thanks

 

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