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New router. Wifi password not working

Dufferskm
First Timer
Message 2 of 2

We have a new talk talk wifi hub. I have connected it all and it's all connected to the Internet, but when I type in the wifi password it says it doesn't recognise it. Have I missed a step or is there something wrong? Any help gratefully received.

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1 REPLY 1

Debbie-TalkTalk
Support Team
Message 1 of 2

Hi Dufferskm

 

Please can you try factory resetting the router using the pin hole reset for ten seconds and then entering the wireless password again from the back of the router.

 

Thanks

 

Debbie