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No sound

L_Bishop
First Timer
Message 2 of 2

We suddenly have no sound when watching the TV through the TalkTalk box. We have sound when watching on the Firestick so I know it is not the TV. I have turned it on and off again and also tried to get the Maintenance screen but nothing happens. 

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1 REPLY 1

Karl-TalkTalk
Support Team
Message 1 of 2

Hi

 

In the settings on the Youview box, try changing the sound between stereo and surround sound and see if anything changes.  - Also, check HDMI cable seated correctly at both ends, and not worked loose a little.

 

Thanks  

 

Karl. 

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