I have opened my TalkTalk 0n-line from my desktop- the padlock symbol and the box opended but there are no words on the screen at all. I could not access anything so I logged into Suoersafe Boost and removed this lap top and then went through to download it again which I did but the boxes that required entries were blank and would not allow me to type anything in. I have downloaded it 3 times now and each time it is the same.
Thanks Ady- I did and then when I tried to reinstall it all the boxes were greyed out so I couldn't see what I needed to enter in them, however I was just going to post that I have been trying and re-trying since I posted and finally I have managed to re-install it and get it working properly. So thanks for reading and answering.
That's great, thanks for posting back to let us know it's sorted. How did you get it to work?