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Phone not working

Phil32
Chatterbox
Message 5 of 5

Hi,

 

I've recently gone onto UFO and the internet side is working perfectly fine. However, the phone is not... Long story cut short, an engineer came out today as I had done all the checks etc. He managed to get a dial tone and could call in and out using his test phone. So looks like the problem is with my phone, it's a cordless model and a pair.

Before I go and buy a new handset do I need to purchase a particular type? I know the phone service is VOIP on UFO but I'm assuming the phone port allows any type of phone to be plugged in?

 

Phil
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4 REPLIES 4

Message 1 of 5

Glad to hear it's working Phil, thanks for letting me know 🙂


Chris

Message 2 of 5
Hi Chris,
This got covered off in the home phone forum, I wasn't sure which one to use originally, but thanks for picking up on it here as well.
I got a new phone and all is working fine now. Must just have been a coincidence that the old phone stopped working.
Cheers
Phil
Phil

Message 3 of 5

Hi Phil32,

 

You can just use a standard telephone 


Thanks

Chris

Phil32
Chatterbox
Message 4 of 5

Can anyone help here?

Phil
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