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Poor picture / pixelation

Bexx31
First Timer
Message 2 of 2

Hi, I joined Talk Talk a few months ago and I’ve had issues with buffering every evening whilst watching TV on my laptop. I regularly watch a football game on sky sports not seeing a single thing due to pixelation coming and going. As my box & lead is new, what is causing all of this (as according to my service, this is excellent when I check!.

Without fail it happens every evening and more often than not when I’m watching sky sports (but also Netflix's). thanks 

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1 REPLY 1

Debbie-TalkTalk
Support Team
Message 1 of 2

Hi Bexx31

 

I'm sorry to hear this.

 

Can you please update your community profile to include your:

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated. 

 

Thanks

 

Debbie

 

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