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Really Really Disappointing Download Speeds

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4 REPLIES 4
jdbtee
First Timer

Screenshot_20201110-110110_Firefox.jpg

Screenshot_20201110-103959_Speedtest.jpg

 I need help

 

jdbtee
First Timer

@OCE_Christhis is the second day of pain, I tried ringing the support number and after 45 mins on hold gave up. Can someone help please?

OCE_Chris
Community Team - TT Staff

Hi jdbtee,

 

Can you please update your community profile to include your:

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated. 

 

Thanks

Chris

jdbtee
First Timer
Updated now
OCE_Michelle
Community Team - TT Staff

Hi jdbtee,

 

I'm sorry for the delay. Just to confirm, is this a UFO connection?

 

Thanks