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UFO Phone Issue?

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4 REPLIES 4
joeyboswell
UFO Customer

And there I was last week saying how good UFO is...

 

Anyone else in York on UFO not getting incoming landline (voip) calls at the moment?

 

Online test not working either.

 

Sorry, we had a problem checking your services

We tried testing your network connection, but we can’t provide service status updates on your current package.

ferguson
Community Star

@joeyboswell I hope you get it sorted, but for the majority of us still on 19th century broadband it is almost reassuring to know that even the new stuff breaks!  🙂

joeyboswell
UFO Customer

Thanks ferguson.

 

As a last ditch effort before bed, I pulled the supply and backup battery in the UFO wall box for a few mins. After powering up again and waiting 5 mins to boot up, phone now works again!

ferguson
Community Star

Ha, glad to oblige!  😂

OCE_Chris
Community Team - TT Staff

Hi joeyboswell,

 

Glad to hear you got it working, apologies for any inconvenience


Chris