on 13-10-2020 10:10 PM
Hi, has there been a problem with the UFO broadband in York (Clifton moor) recently? Over the last few weeks my UFO broadband connection regularly drops out and I have to reset my router to bring it back online. It seems to be getting more frequent, today I had to reset it 3 times. Could there be an issue with my router or could there a fault with my connection?
Thank you in advance, I’ve never had an issue before my connection has been brilliant since I first moved over to UFO so hope this is a blip
on 15-10-2020 09:24 AM
on 13-10-2020 10:50 PM
For help from TT staff, please complete your community forum profile details, @Holl7088.
Gi via your avatar/name; settings; launch profile wizard; make sure you put in your landline phone number and a fallback mobile phone number; click finish to save.
This will help them identify your account. They should reply within a day or two.