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Want to end contract 03/jan/2021

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1 REPLY 1
M0FCG
Chat Champion

Hi, After been with you for 16+ years we think its time to move on as you've done nothing to help us solve our internet problem, I spoke to BT  this morning who said they will pay the ending of our contract , so i would like to know how much that is please ? we are on faster fibre tv broadband + calls, i looked it up i think its £110.5. It gets very Fustrating when the internet goes off all the time.

with out the internet my wife will lose her work with out work we are stuck, so with your service and track record its not helping us.

m0fcg 

Mike
SocialTeamJo
Community Team - TT Staff

Hi M0FCG,

 

I'm really sorry to hear you're leaving us. 

 

Have sent you a private message requesting for further information, once I have that I can assist you with your query.

 

Thanks,

Jo