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my wired UFO connection is low but not wifi

ghirst
Participant
Message 4 of 4

Hi

My wired speeds on my UFO internet are only reaching between 150 and 250Mbs when my minimum connection is 450.

I am getting 530Mbs WIFI connection and using my second "super dooper" router and my motherboard as a capacity for 1GB download speeds.

I'm also using a cat 8 ethernet cable straight from my router to my desctop PC.

I'm at a loss. Please as anyone any ideas as to the fault?

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3 REPLIES 3

Message 1 of 4

Hello,

 

I've included a Help Guide below which has a link to Live Chat at the bottom of the page,

 

Fix slow UFO speeds

 

Thanks

 

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ghirst
Participant
Message 2 of 4

How do i do this?

The last time I contacte them I got someone reading from a set of questions who didn't have a clue. In the end he just sent me a new box (That didn't change anything).

When I try to check things myself:-

1  Loading network status doesn't load

2  Fast speedcheck scores 140-250Mbs

3  Live connection test states:- Sorry we had a problem checking your status

 

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Michelle-TalkTalk
Support Team
Message 3 of 4

Morning,

 

I'm sorry to hear this. I'd recommend contacting our dedicated UFO Team directly as they will be able to look into this further for you.

 

Thank

 

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