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Ethernet connection to power line adapter

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1 REPLY 1
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jjmcabe
First Timer

Hi there, I’ve currently got a power line adapter connected in our TV room so that I can run an Ethernet cable from it to my skybox (router is in a different room). This is all working fine and I have 4 green lights on the adaptor. I also have a AV receiver in the same room which was connected wirelessly, but since the UFO installation, this keeps losing connection. I’ve now tried to plug a second adaptor in to the mains and run an Ethernet cable from this to the AV receiver. Even though I’ve paired the 2nd adapter with the transmitter, I can’t get the second light down to come on (all the other 3 are on).

 Is this because you can only have one adaptor running with an Ethernet cable or am I doing something wrong? Technical support on the phone is very poor (other issues going on as well with cloud check which I’ve posted separately). Cheers for any help!

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KeithFrench
Community Star

Normally you can have more than one unit paired with the one at the router, but without knowing what make/model of PLA that you have, I have no idea what each of these lights signify. The wireless connection when used could be suffering from Wi-Fi interference. I can help with this as well if required.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please mark it as the Best Answer.
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