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Need help?

I have a red fault light on my home port. How do I address this please?

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2 REPLIES 2
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First Timer

Appeared yesterday after I turned socket off. Everything is working ok but red light is still on.

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First Timer

 

1.Check whether the Fiber router is switched on. If you are using a secondary router for Wi-Fi, check if it is powered on.

2.Check whether “LOS indicator” on the Fiber Router is glowing red. The RED LOS light indicates some ongoing network problem.

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Community Team - TT Staff

Hi Joandmart,

 

I'm sorry to hear this. Have you contacted our UFO Team directly so they can look into this for you?

 

  UFO Support Team 

 

Thanks