cancel
Showing results for 
Show  only  | would you rather see results for 
Did you mean: 
Need help?

NO REPLY AT ALL. MOVING OUT

Reply
4 REPLIES 4
Highlighted
Sightseer

I have called and messaged about moving home and no one has answered my calls or replied to my message. After nit getting anywhere, I gave notice 10 days ago. 

 

I messaged on 10th May to give the required 14 days notice to end my account as I am having to move back in with my parents due to unforseen circumstances. My contract is 18 months and started about 12 months ago. I appreciate there may be a termination charge, but at this moment I am worried that who ever moves into my flat will get my Internet, whilst I pay for it! Please someone reply!

 

Kevin 

None
Highlighted
Community Team - TT Staff

Hi there Kevin,

 

Thanks for getting in touch and we're sorry to hear this.

 

I'll send you over a private message to get this picked up for you ASAP.

 

Thanks, Andy 

Highlighted
Community Team - TT Staff

Hi Kevin,

 

We're unable to PM you due to some settings on your account. We have sent you an email to your registered email address; can you click the link in the email for me so we can do this?

 

Thanks,

Andy 

Highlighted
Sightseer
The link didn't work.
None
Highlighted
Community Team - TT Staff

My apologies, Kevin, are you able to send a private message? If so, could you please confirm the correct email address via PM? Please don't post the information on this thread.

 

Thanks,

Becky