All of a sudden I have lost sound on my tv. When I watch through DTV there is sound And when I connect computer via HDMI there is sound, however when I switch to the talk talk box there is no sound.
I have checked the mute and this isn’t on. I changed the HDMI lead to one I know is definitely working and checked all connections. As a last resort I reset the talk talk box to factory settings but unfortunately still no sound.
We will not attempt to call you, this is so we can locate your account and run tests on your line if required. We will then reply via this Community.
If unsure of your phone number, and if your line is working simply dial 17070 from your land line phone and this will confirm the number for you. Alternatively these details can be found within My Account online or may be on the heading of any paperwork you have received.
Please post back on this thread when this has been done..
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.