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Phone not working

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4 REPLIES 4
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Repeat Guest

Hi,

 

I've recently gone onto UFO and the internet side is working perfectly fine. However, the phone is not... Long story cut short, an engineer came out today as I had done all the checks etc. He managed to get a dial tone and could call in and out using his test phone. So looks like the problem is with my phone, it's a cordless model and a pair.

Before I go and buy a new handset do I need to purchase a particular type? I know the phone service is VOIP on UFO but I'm assuming the phone port allows any type of phone to be plugged in?

 

Phil
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Repeat Guest

Can anyone help here?

Phil
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Community Team - TT Staff
Solution

Hi Phil32,

 

You can just use a standard telephone 


Thanks

Chris

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Repeat Guest
Hi Chris,
This got covered off in the home phone forum, I wasn't sure which one to use originally, but thanks for picking up on it here as well.
I got a new phone and all is working fine now. Must just have been a coincidence that the old phone stopped working.
Cheers
Phil
Phil
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Community Team - TT Staff

Glad to hear it's working Phil, thanks for letting me know 🙂


Chris