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Need help?

Router not revived

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1 REPLY 1
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First Timer


Hi,the engineer has been this morning and fitted everything but we still haven’t received our router also when I try to log on to my account it says the account/order has been cancelled but we haven’t cancelled! Any help would be appreciated ,thanks

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Community Team - TT Staff

Hi Jgrego,

 

Sorry for the delayed reply, we're doing our best in these unprecedented circumstances due to the Corona virus to answer everyone as quickly as possible.

 

If you still need assistance can you please update your community profile to include your:

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated. 

 

Thanks
Chris