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UFO installation

First Timer

I have delayed having my drive re-paved for over a year, expecting UFO installation, which never seems to happen. I've finally decided to go ahead with the work. The contractors say they can install a conduit with a draw rope to enable the fibre to be installed whenever the UFO finally lands. Could someone please get in touch with me to arrange a brief visit by a surveyor to advice the contractors where they should fit the conduit?


There does not seem to be an email contact and the call centre were no use, which is why I have had to use this medium.



Community Team - TT Staff

Hi David,


I'd recommend contacting our dedicated UFO Team directly as they will be able to advise you further on this.


  UFO Support Team 




UFO Customer



As UFO/City Fibre just installs down the path, it is important to think about how it gets routed down your drive.


I feel your contractor has given good advice by offering to provide a channel with a guide rope.


When I had my install, it appeared fine at first, they routed the fibre under my drive paving. After a few months, my paving was a right mess and slabs moving all over.


I have only recently fixed the issue by re-laying my slabs and adding proper sand and gravel where needed. The fibre cable was literally 2 inches below my drive paving, not impressed.