Hi im currently trying to upgrade through website to the ufo package with the tv box £29.50 a month but i cant continue to order as it is forcing me to select a monthly tv package is this correct?
If you are adding a TV box to your order online you are automatically asked to accept the TV access charge.
You could try our Customer Loyalty Team during Business hours (Monday to Friday 10:00 to 18:00pm and Saturday 10:00-18:00) on 03451720046, they might be able to assist you with this.
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