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Need help?

Website saying UFO is not available despite termination chamber outside house

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First Timer

TalkTalk UFO was installed to our street in York over a year ago, since then the website has continuously said it is not available despite a termination/floor chamber outside our house. The chamber even has the pipe in for the fibre to be blown through. I can see UFO is available having checked the addresses of neighbours and even noticed that some neighbours have had it installed.

 

I would be grateful if someone on here could help? I have already tried calling TalkTalk to no avail.

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Community Team - TT Staff

Hi YorkieHarry,

 

I'm sorry to hear this. I'd recommend contacting our dedicated UFO Team directly as they will be able to advise further.

 

UFO Support Team 

 

Thanks