Our new Wi-Fi Hub was designed and developed with the help of customers like you. Packed with the latest tech, it adjusts its signal depending on which device you’re using for the best performance across the board.
Now you’ve got yours, it’s time to make sure you’re getting the most out of it. On this page you’ll find FAQs and tips on getting set up, optimising your Wi-Fi Hub and more. And if you’ve got a question, our help section can point you in the right direction.
Your Wi-Fi Hub is exclusively optimised for our network to guarantee the best performance for you. It's our fastest, most reliable router yet - but there are a few things you can do to help it along its way.
Our FAQ’s will help you with getting set up and using your Wi-Fi Hub's features.
Our simple guide can help you get set up using Wi-Fi, a wired connection or WPS.
Check out our guide about what affects your broadband speed inside and outside of your home.
Learn how to personalise your Wi-Fi network name and password.
Your Wi-Fi Hub is smart enough to use both WPA and WPA2. Here's how to change your settings.
Here's everything you need to know about getting the best Wi-Fi speeds.
If you’re tech-savvy, here’s how to set up Port Forwarding on your Wi-Fi Hub.
If you can’t find what you’re looking for, why not post a question on our community or chat with us online.
Chat to one of our experts, they’re available every day between 8:00 & 22:00.
Head over to our community for support from customers like you.Ask a question