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Call safe

Conversation Starter

Anyone have problems with callsafe not working.

I regularly get emails from TT telling me to use it , but after dailing 1472,  press key 1 and just get a recorded message saying  "we can't help you at the moment please call  a phone number .

been ongoing for ages ..




Community Team - TT Staff

Hi @ceedy


I will look into this for you and get back to you. 




Community Team - TT Staff

Hi @ceedy


I have noticed a mismatch in our server. I have reset it, and callsafe is now showing as active on your line.  


Can you confirm.

Conversation Starter

All seems to be sorted now, many thanks.

Seems to confuse a few callers. Lol..


Ta. Chris

Community Team - TT Staff