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Locating a bill

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6 REPLIES 6
Brandop93
First Timer

Hello there,

I have just been on my talk talk account to view my November bill. However it says latest bill is October’s and paid and my next bill is December and that my balance is 0.00 where is my November bill ? Or why isn’t there one on there ? Not that I’m complaining lol 

many thanks in advance,

brandon 

 

AllyM
Wise Owl

It is quite a common glitch that while your new bill is being prepared the next billing date has moved on before the latest bill is actually visible in MyAccount. If you wait a day or 2 it should appear soon.

Clinton45
First Timer

I have exactly the same problem. Anyone got a suggestion? This is quiet a common issue , please suggest me if you find any solution for it .

AllyM
Wise Owl

@Clinton45 , As far as I'm aware everyone has this issue. It's just the way the system works. The only "solution" is to wait a day or 2 for your bill to show up.

 

Also, for future reference, the etiquette on this forum is to start your own topic if you want help with a problem.

OCE_Arne
Community Team - TT Staff
Brandop93
First Timer

OCE_Arne,

 

You bet ya it has lol.

 

Perhaps I was just to eager to get it all paid nice and early 😁

Cheers Guys 👍👍

OCE_Arne
Community Team - TT Staff