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Why is it so hard to leave talk talk??

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4 REPLIES 4
Quinn284
First Timer

I need to cancel my contract due to severe financial issues and because my contract payments with talk talk have DOUBLED because the contract period was up. Theres NO option to do it online and the call centre put me in a queue of 49 people!!! I can't afford the phone bill for the. Please help, I will have to cancel my direct debit

ferguson
Community Star

Don't cancel your Direct Debit, that will probably make matters worse. You do need to contact TalkTalk directly to cancel your service, it can't be done here. 

martswain
Philosopher

Calls from your TT home landline are free to 0345 172 0046

Martin
OCE_Arne
Community Team - TT Staff

Hi Quinn284

 

Sorry  that you are leaving

 

I would suggest calling our Customer Loyalty Team during Business hours (Monday to Saturday 10:00am to 18:00pm) on 03451720046 or try our Live chat service 

 

Regards

 

 

.

 

necse6alex
First Timer

Worst company ever!!!