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Allow me to rate your customer service 0/10 after spending an hour trying to find how to contact you

Submitted by Turhan 20-10-2020 | 2 Comments

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you have removed any means of contact details from your website. i do not want to ask other customers, i have a question for you specifically. how can I reach talk talk?

Get more ideas related to: Billing

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Allow me to rate your customer service 0/10 after spending an hour trying to find how to contact you

you have removed any means of contact details from your website. i do not want to ask other customers, i have a question for you specifically. how can I reach talk talk?

What do you think?
2 Comments
Philosopher

@Turhan u can iask on here on the help side and staff who are oce will reply with in a few days Help with your TalkTalk service - TalkTalk Community

 

or u can use chat and call see here

 

Chat with the team see https://community.talktalk.co.uk/t5/Articles/Our-live-chat-team/ta-p/2230529#chat

 

https://community.talktalk.co.uk/t5/Articles/Our-update-on-Coronavirus-27th-March/ta-p/2468300

A bite of info of Forum:
The forum is not real-time 24/7 support, so depending on how busy they are & how many are working at any one time,(excluding weekends & limited cover on Bank Holidays).  The posts are responded to in time/date order, oldest first. So the fewer entries you make on your thread now, the sooner they will pick it up.

To save yourself time, please make sure that your community profile includes your first & last names, broadband phone number & if possible an alternative contact number. This can be done by clicking on your Avatar picture then click on "My Settings" followed by:- Personal Profile > Personal Information

Otherwise, TalkTalk will not be able to tie up your forum username to your broadband account. Only you & TalkTalk have visibility of your details.

please do not post any personal info on here as full public 

Community Star

Call 0345 172 0046. Or try Live chat