Interesting!!! Having become exceedingly discomknockerated about the inability to Talk to anyone about my contract, I decided to have the test done on my none existent router instead seeing it seemed the only option. There isn't one connected and my phone live is unplugged though still live. I am out of contract and took up with a cable supplier 10 days ago. I'm still receiving bills even though I gave notice. How come the engineering test says today that here's nothing wrong with my broadband?