Community Greeting

[jehu44]

The greeting message is starting to irritate me. I have been logging in almost daily but each time the system says to me "We’re starting to get worried, where have you been? " .

Given that most of us use the forum only when we have a problem, Talktalk should not "start to get worried" when we don't use it. When Talktalk's  system appears to be completely unaware that we are frequent visitors it simply worsens customer confidence.

So please change the greeting to something more sensible.

[OCE_Michelle]

@jehu44 Thanks for your feedback and I will raise this to be looked into further.

[OCE_Michelle]

@jehu44 I've received confirmation that this will changed and I'll let you know once this has been completed.

[jehu44]

Thank you very much.

[jehu44]

How difficult can it be to make the change? It's taking ages.

[OCE_Michelle]

@jehu44 I'm sorry for the delay. This has now been updated. Thanks

[jehu44]

Fantastic. Many thanks.