Problem with line. Got renewal of contract and as usual the line speed drops significantly to make you go to fibre broadband with its extra cost.
Leave a month. Drops even further, so much so cant hardly even send an email.
DO a speed test - where the hell is it hiding now?
Cant access account, its down , AGAIN.
Cant chat - service is down again.
Do a service satus. No real answer but a huge message to upgrade to fibre !!!
How about a refund ??