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Customers having option to update router firmware through service test.

Submitted by rapsodykiller 20-06-2020 | 1 Comment

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I bothers me as most of my friends need to contact Talk-talk just to upgrade the firmware. Been reading through some post where it was suggested to do a factory reset and enable remote access. Would be best if the self service test of Talk-talk would be also able to cater updating the Firmware. 

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Customers having option to update router firmware through service test.

I bothers me as most of my friends need to contact Talk-talk just to upgrade the firmware. Been reading through some post where it was suggested to do a factory reset and enable remote access. Would be best if the self service test of Talk-talk would be also able to cater updating the Firmware. 

What do you think?
1 Comment
Philosopher

@rapsodykiller service centre does check if the router is up to date but some time the system auto does it bu can not work for reasons or can have a issue doing it.

 

i have been with tt for years and have found they get better after time but things are taking a change over time for the better.

 

there must be reason for the system does not work as it should and auto do it