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Explain why a forum post is blocked rather than just dumping it

Submitted by StarNamer 30-05-2020 | 1 Comment

Status: New
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In the past 2 days, I've spent a couple of hours preparing detailed replies with technical information and screenshots only to have them disappear with, in one case, an email saying it was blocked as spam and another saying it was removed as "inappropriate or abusive". Since neither post contained either abusive or inappropriate language, I have no idea why either was blocked. Can the posting page be modified to run whatever filter is doing this and notify the user (me) what's wrong with the post so it can be corrected rather than just dumping it?

 

Thanks

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Explain why a forum post is blocked rather than just dumping it

In the past 2 days, I've spent a couple of hours preparing detailed replies with technical information and screenshots only to have them disappear with, in one case, an email saying it was blocked as spam and another saying it was removed as "inappropriate or abusive". Since neither post contained either abusive or inappropriate language, I have no idea why either was blocked. Can the posting page be modified to run whatever filter is doing this and notify the user (me) what's wrong with the post so it can be corrected rather than just dumping it?

 

Thanks

What do you think?
1 Comment
Philosopher

@StarNamer if u can post in the area for u need help with just simple info and also stating that u have had some blocked topics or reply the staff should be able to see what is going on

 

i see u have some help on 2 different topic 

 

topic 1 https://community.talktalk.co.uk/t5/Introductions-Tell-us-a-little/Reply-held-as-potential-spam-how-...

 

topic 2https://community.talktalk.co.uk/t5/Fibre-Broadband/Cannot-change-DHCP-Static-DNS-Server-Configurati...

 

as u can see from other they just post in text so please can u post ur issue with out much detail as u find that works

 

some links with info on site info   it does cover of a bit of the info u may be looking for depends

 

https://community.talktalk.co.uk/t5/Our-Blog/About-the-community/ba-p/2228959#M277

 

ALSO 

 

https://community.talktalk.co.uk/t5/Announcements-Guidelines/Community-Guidelines-Updated/m-p/132566...

 

i can not work out why it is doing that but the staff should explain on ur topic and be able to sort out a issue if there is one