Submitted by bbrummitt | 2 Comments
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@bbrummitt Hi, this Community is used for public help/support requests. We just ask that no customers post any personal information directly in the public post and add this information to your profile/private notes section only. Please can you create a new post in our Support section and we'd be happy to help :) Thanks
Hi....Actually. No, that was an inappropriate reply, not an inappropriate comment to start with.
TalkTalk doersn't seem to realise that it is actually quite disgraceful that their idea of "help and support" re technical issues and faults is just to refer those needing help to the community and/or to irrelevant online articles (which might include relevant words like "fault" and/or "report" anywhere in the text), rather than bothering to actually facilitate the technical help and/or fault fixing needed.
When something is disgraceful and inadequate and an abnegation of responsibility, then something should be done about it. And sending unfortunate customers round and round in circles re the completely irrelevant and inappropriaste is an abuse that should absolutely be stopped!
“Respond promptly to customers when complaints about non receipt of the join up vouchers are made”
“Your picture of an adult male and a baby girl looking at their phones/tablet etc. seated on a sofa.”
“If you have nothing nice or supportive to say,say nothing”
“A heading in the community for positive comments”
“HomeSafe Homework Time”
“To See Or Not To See, That Is The Question.....”
“Bin the ads on the Community site....”
“Static IP reservation”