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Mum's landline bill

Submitted by BeanyGrain 25-02-2021 | 1 Comment

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Hi

Am  finding  this site very hard to navigate hence posting  here.  Problem: My elderly mum's phone  bill has  a different number on it  than her landline -  how do  we solve this?  My brother spoke to someone after 3 hours of being on  the phone to you/ being  redirected  and was  told they couldn't help. 

Please help, many  thanks

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Mum's landline bill

Hi

Am  finding  this site very hard to navigate hence posting  here.  Problem: My elderly mum's phone  bill has  a different number on it  than her landline -  how do  we solve this?  My brother spoke to someone after 3 hours of being on  the phone to you/ being  redirected  and was  told they couldn't help. 

Please help, many  thanks

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1 Comment
ferguson
Community Star

Go to Help with your TalkTalk service > Your Account & Billing. But as you seem to be having difficulty I have made you a shortcut, click here