Why can't we just have one account for account services and the forum?
At least when setting up the forum account, why not force people to complete the profile completely? This would save time when people had queries, the OCE's wouldn't have to ask people to fill it out and would be able to respond immediately.
Seems senseless not to have those items auto filled from the service account.
Status changed to: Accepted
This idea has been reviewed by the community, our product teams and accepted as an idea we can implement in the future.