Put free customer service phone no. website front page of your website. It's v. difficult to find

[revdalans]

Customer service phone number should be easily accessible on front page of website.

I have been charged for phoning the only no.  I could find through google and then I was kept on the phone for 30 minutes in order to renew my contract.  The website account page still tells me that my contract needs to be renewed even though I have an email saying it has been renewed for 18 months.

I have spent an hour on the phone to two staff one told me to ring back to billing and then that lady told me that they could not look at the website to tell me where to find the phone no!

[hosay299]

@revdalans 

please post for help and then in ur own topic this is not help side.

please chose the right side of the page for the area u need help from

Help with your TalkTalk service - TalkTalk Community

A bite of info of Forum:
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To save yourself time, please make sure that your community profile includes your first & last names, broadband phone number & if possible an alternative contact number. This can be done by clicking on your Avatar picture then click on "My Settings" followed by:- Personal Profile > Personal Information

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please do not post any personal info on here as full public