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FIH58
Visitor
Status: New

How about providing a customer services phone number? 

What do you think?
2 Comments
FIH58
Visitor

How can I report a problem with my landline? Been without for nearly a week now. No way to contact TalkTalk, no customer services phone number, "chat" doesn't seem to work. Priority customer on medical grounds.

hosay299
Philosopher

@FIH58 u can call the number online also does ur broadband still work fine or u have no service at all??

u can post in the home phone side on here and staff will pick it up in a few days

have u tried the service centre as that should pick up issue

have u tried pluging ur phone into the master socket behind some sockets faceplate is a test socket??

Help with your TalkTalk service - TalkTalk Community

A bite of info of Forum:
The forum is not real-time 24/7 support, so depending on how busy they are & how many are working at any one time,(excluding weekends & limited cover on Bank Holidays).  The posts are responded to in time/date order, oldest first. So the fewer entries you make on your thread now, the sooner they will pick it up.

To save yourself time, please make sure that your community profile includes your first & last names, broadband phone number & if possible an alternative contact number. This can be done by clicking on your Avatar picture then click on "My Settings" followed by:- Personal Profile > Personal Information

Otherwise, TalkTalk will not be able to tie up your forum username to your broadband account. Only you & TalkTalk have visibility of your details.

please do not post any personal info on here as full public