Submitted by Mike39 05-07-2020 | 2 Comments
When a customer does a speed check on the TalkTalk site than TalkTalk could look at whether this is what is expected and be proactive it sorting out any issues
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Do you mean something like a dynamic line management system that constantly monitors the line for problems and then automatically adjust things to optimise performance ?
The Service Status already indicates the expected minimum and maximum and average throughput for the line, so customers can already see this for themselves, @Mike39, I would think. Most of the time it doesn't need intervention.
“Terrible talktalk service”
“Not let your new customers down and leave them totally stuck”
“Partner up with Truespeed”
“Good customer service”
“Boost speed to specific devices”
“Rigged Broadband Test?”
- Kalam Azad
“Virtual Private Network”