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Talk Talk needing to hear of account holders voice repeatedly for same issue

Submitted by janemorandaly 24-06-2020 | 1 Comment

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Please be more supple, Talk Talk needing to hear of account holders voice repeatedly for same issue everyday that one calls to find out why phone line is still not working. We arranged a call diversion to another number. It did not work and i have to keep driving my blind and deaf 92 year old mother to speak to a person who is inflexible and will not allow me to speak to a manager.

 

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Talk Talk needing to hear of account holders voice repeatedly for same issue

Please be more supple, Talk Talk needing to hear of account holders voice repeatedly for same issue everyday that one calls to find out why phone line is still not working. We arranged a call diversion to another number. It did not work and i have to keep driving my blind and deaf 92 year old mother to speak to a person who is inflexible and will not allow me to speak to a manager.

 

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Philosopher

@janemorandaly please post in help side for help