The reason I joined TalkTalk was mainly for Pay-TV and freeview channels all in one place. Now that TalkTalk no longer offers this, I have no reason to keep TalkTalk meaning that BT TV who also use Now TV are able to show all Now TV live channels on the EPG and BT also has a few non-Now TV channels too including BT Sport.
With TalkTalk TV you can no longer record programmes on channels viewed through the Now TV app, most subtitles don’t work either.
YOU NOW EVEN HAVE TO PAY NOW TV AN EXTRA £3 FOR THE BASICS OF A TV TO SHOW CONTENT IN HD!!!
Now that TalkTalk has forced everyone onto Now TV we have lost a great range of channels. Also the Now TV app on the TalkTalk TV box is slow and sometimes cuts off during programmes and goes back on to Freeview and then you have to reopen the app again and find where you left off.
Although TalkTalk say TV is not part of their core business, it should be because I won’t be renewing my contract and will go to either BT TV or Virgin Media’s Cable TV. So you will lose customers over it, TalkTalk TV customers are most likely to switch away to Virgin Media and now their TV requires Virgin Broadband, so not only losing TV customers, you’re going to lose broadband and phone customers too.
I cannot yet have Sky until they do away with their dishes in favour of IPTV.
I have an Now TV box and the freeview works better without the TalkTalk box, so the TalkTalk TV box is becoming more and more obsolete.
TalkTalk and BT should bare in mind that many people find it a struggle to get a good standard of freeview channels over an aerial.
TalkTalk should really consider creating its own TV box, dumping the You view box and broadcasting all freeview channels over IPTV and sell TV content and channels directly to TalkTalk customers with the following pay tv channels:
comedy Central Xtra
Discovery Animal planet
Discovery Travel and living
CBS The Horror channel
Sky Arts 1
Sky Arts 2
Sony movie channel
Sony crime channel
BBC News 24
All Sky Sports channels
All BT Sport Channels
DW (German and English)
Hellenic TV (Greek)
Sony ent. Asia (Hindi)
PCNE (Mandarin Chinese)
B4u movies (Hindi)
b4u music (Hindi)
MTV Beats (Hindi)
Zee TV (Hindi)
Zee Cinema (Hindi)
Star Plus (Hindi)
The Adult Channel
The above offers a wide choice of channels to suit everyone. Because of TalkTalk’s decision of getting rid of TV boosts and buying content and using Now TV in its place, we are stuck with the following live channels through the Now TV App
Says it all really about the choice we are left with!
Not only have we lost channels because of these changes but we may risk losing Fox and National Geographic because they are owned by Disney now, Disney has been very aggressive at removing TV channels and moving content onto Disney+. National Geographic is already on Disney+ which is worrying. Sky and Fox were originally owned by Rupert Murdoch but Sky is now owned by an American Cable company Comcast and Fox is now owned by Disney, it’s a frosty agreement which led to aggressively removing all Disney channels.
Also TalkTalk has let down Asian customers as the channels and content on Now TV does not cover these channels.
TalkTalk should also launch pay-per-view content such as movies on demand similar to Virgin Media’s Filmflex now renamed Virgin Movies.
TalkTalk has around 4 million customers, what I’m suggesting would go down very well with customers and I’m sure out of your 4 million customers, 2.2 million would be interested in taking up TalkTalk TV.
Think about it, Virgin TV customers will never join TalkTalk because Virgin Broadband is needed for Virgin TV, so they’re never going to switch from a Cable TV service with so much variety and then there’s Sky TV viewers who are bombarded with special offers if they take out Sky Talk and Sky broadband. So they are another bunch who never join TalkTalk.
So rather than keep saying TV is not our core business, you may want to think about that again. I’m sick and tired of having less choice just because I cannot get Sky.