Submitted by Frances-Borst 24-06-2020 | 2 Comments
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Worst service I have ever encountered I am 94 not had my phone fixed for three weeks
@Frances-Borst, you need to post under the "Help with your Talktalk service" area to receive help from TT staff.
Find the message boards and you will see "start a topic" at the start of the lists of messages.
For staff to identify your account, you must complete your community forum profile details.
Go via your avatar/name; settings; launch profile wizard; make sure you put in your landline phone number and a fallback mobile phone number; click finish to save.
Having posted, wait for staff to reply (during business hours) before posting further, to keep your thread moving forward in the workflow.
“Access to CallSafe data”
“Partner up with Truespeed”
“Telephone numbers for Assistance.”
“Talk Talk needing to hear of account holders voice repeatedly for same issue”
“Landline Phone Services”
“Service to your customers”
- Laurie McGuire
“Brand change 'I don't Talk to customers'.”
“Able to fix landline”
- Jo Askew
“Call customers back”