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Why don’t you improve your service 0 out of 10

Submitted by Frances-Borst 24-06-2020 | 2 Comments

Status: New
  1. New ideas

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Terrible service

Get more ideas related to: Phone


Why don’t you improve your service 0 out of 10

Terrible service

What do you think?

Worst service I have ever encountered I am 94 not had my phone fixed for three weeks

Community Star

@Frances-Borst, you need to post under the "Help with your Talktalk service" area to receive help from TT staff. 


Find the message boards and you will see "start a topic" at the start of the lists of messages. 


For staff to identify your account, you must complete your community forum profile details. 


Go via your avatar/name; settings; launch profile wizard; make sure you put in your landline phone number and a fallback mobile phone number; click finish to save. 


Having posted, wait for staff to reply (during business hours) before posting further, to keep your thread moving forward in the workflow.