Your Ideas

...thought this latest offering from Talk Talk graphics (see bottom right corner of screenshot) is uncalled for and should be removed :       ... View more

I think it would be great if you could sync your house home phone landline with your mobile accepting calls etc  ... View more

Here's an interesting observation that the techie guys and CIO should look into.  We receive three or four fake ID scam calls every week on our landline.  I report each one.  Nothing ever changes, and over a few years I have only received a couple of notes that a number has been blocked.  One assumes that nothing is ever being done therefore.  Why is that?     Well, we went on holiday for five weeks, and guess what?  During  that time NOT ONE scam call came in.  I have a call log on my phone and there were other missed calls, but none from scammers.  Is this just coincidence or might it just possibly indicate that somewhere INSIDE TalkTalk information about lines in use is being leaked to the scammers?  Why would scammers stop calling unless they somehow knew the line was inactive.  As soon as we return the scam calls start again!   Come on TalkTalk, begin doing something with all the information at your fingertips and fix this problem.  CallSafe is no good for many people, so is not a solution.  One also assume that in the future when you have enough people using it you will begin charging like you have for other originally free services!   Andy of Lee ... View more

Option on the website and app to register your interest for fibre to be brought to your area would be an excellent addition! ... View more

Hi only an idea but cant TalkTalk pass on the TV Boosts discounts on to existing customers by email in which I mean customers who are already on a TV Boost at say their paying £20.00 a month for Sky Sports and then TalkTalk does the same TV boost at say £18.00 a month as a discount why can't TalkTalk email customers who have the sports boost at a higher price and send an email asking the customers if they would like the same Boost that the customer has but at a lower rate when TalkTalk does these discounts on the TV Boosts surely that would really help TalkTalk get more customers and keep their existing customers surely that would work in TalkTalk favour by passing these offers on to their customers as I know if someone emailed me asking if I would like the sports pack at £18.00 a month for say 6/9 or 12 months and say I was paying them £20.00 or £22.00 a month for the same amount of months as originally purchased for or a few months more at the reduced rate surely TalkTalk would be more attractive by passing these discounts on to their customers as more people would come to TalkTalk and more than likely stay with TalkTalk but like I said just an idea regards Nick ... View more

Talktalk should bring out a new updated tv box with a digital screen..  ... View more

When Openreach FTTP full fibre is available from TalkTalk in my area I'd like to refer FTTP friends to TalkTalk for an ultrafast discount on our services.  Similar to the UFO refer a friend.   A fast take up of full fibre connections would help to cover the hardware costs of the FTTP exchange upgrade. ... View more

I have been a loyal TalkTalk customer for over 12 years and I have been generally happy with the service I have received. However, I was recently incensed to discover a £4 charge for 'TalkTalk TV' added to my February bill. Not only was this charge unjustified, as an inspection of my account would have revealed that I have never availed myself of TalkTalk TV services while on my current contract, but also contrary to the terms of that contract for 'Faster Fibre' which clearly states that the price is fixed for the entire length of the contract. After a lengthy phone call to TalkTalk's customer services call centre, in which I pointed out these facts to the TalkTalk representative, the £4 charge has been removed from my monthly bill. How many others, I wonder, have been hit by this grossly unfair 'stealth' charge simply for being TalkTalk broadband customers, regardless of whether they use the TalkTalk TV service or not? It made me ponder the other ways that loyal TalkTalk customers are penalized. For example, TalkTalk is currently advertising 'Faster Fibre' 18-month contracts for £19.95 per month in the press and £25 per month (sale price) on their website for new customers, whereas I have to pay £27.50 per month until my current contract runs out in June 2020. Loyalty is certainly not rewarded at TalkTalk. ... View more

Line Rental Saver it's not a new idea but what use to be on AOL and still being offered by other broadband providers like PlusNet at least give TalkTalk customers the option of having it I mean your always going on about giving TalkTalk customers great value for money it is 2019 HD is standard by other providers even UHD is being offered TALKTALK you can do better than this otherwise what does TALKTALK represent in this day and age. ... View more

I know that you can receive this information by contacting TalkTalk and you probably do when your contract is nearing its end, but wouldn't it be easier if you could view when your contract ends on My Account?    Not that i'm thinking about leaving TalkTalk anyway 😉 . Latest update - Contract end dates are now visible in MyAccount, for more information check out our guide -  When does my contract end?   ... View more

Recently, I was having problems with WiFi connectivity. I switched on Band Steering and Airtime Fairness (I have a HG633 router), and these problems seem to have disappeared. No more disconnections and wireless connectivity seems to have improved.    Why don't TalkTalk switch on these settings automatically on all routers? Could this be implemented with a firmware update?   A customer could always switch them off if they want through the routers settings.   This is just a suggestion. Let me know what you think. I know everyone's circumstances and environments are different. What worked for me, may not work for someone else.  ... View more

It would be great if we could enable a Guest Network via the Super Routers (HG633/D-Link3782) or the Wi-Fi Hub. This would be good for people who don't want to hand out their Wi-Fi password and enable guests to connect to their network when they need to. I don't know if any of your routers support this, but it would be amazing if this could be implemented. I know that i would definitely use this feature if it was available and so would many others.   Thanks. ... View more

Be able to set up times that devices can log on to the WiFi. For example restrict gaming consoles over night.  ... View more

You should include on your monthly bill the date your contract commenced or when contract ends, it would also be beneficial to have this displayed within my account somewhere. Latest Update: Delivered Contract end dates are now visible in MyAccount, for more information check out our guide - When does my contract end? ... View more

One can get an extension with gmail to bounce back unwanted/spam emails marked as undeliverable. I would like to see this facility with talktalk mail ... View more

Hi would be good or better if the ads where do like on other site on the page not as like slow pop ups which cause the pages on the site to load longer.   Why have them that way and why also are we able to hit a cross to get rid of them when loaded why have it when u can close them.     As even when the change it takes time to do it load the next one.   need looking at as not helping us users on the thead pages and on the site in normal.   Would be ok if they where on the page to the side but pop up on SLOW THE PAGE LOADING DOWN    which is not helping people get the info from the site or get us to help people. ... View more

device control on router really needs to be implemented i dont know if you are aware of how difficult it is to get a child off a console or prevent them sneaking on it in the middle of the night most other routers allow you to specify a time when a device can be online or off line ive seen the homework settings but they are useless really as they turn all devices off which isnt really any good as other people need to use the internet at these times ... View more

Could there be a page that states the latest firmware of the Super Routers (HG633 & D-Link 3782). This would make it easier to know whether we have the latest firmware and any problems associated with that firmware, instead of searching the forums, which don't really state anything. ... View more