Your Ideas

This an awful picture, the male, I presume childs father should be playing with and talking to the child, not engrossed in his phone and leaving her to play on her phone, it's one of the things thats wrong with modern society and you shouldn't add to it. How often do you see young mothers engrossed with their phone and ignoring their child, all too often in my opinion. ... View more

After I posted looking for help in January then again today I end up with someone commenting offering the help that was unsuitable for me and the access I have, I thought there was only 1 comment on my January post that suggested I go to twitter, turns out there was more that suggest I use this online service for support however I needed a phone number. So big man @****** decides to comment on today's post and suggest I ensure my details are online so I can use online support. I told him I've been emailing back and forth for 2 months and still no resolution. He just has to pull me up about my previous post and how I never responded to previous comments.. Which were offering support but support that wasn't what I was looking for as I was already engaged with the online team and no resolution was in sight! Then big man has to remind me "what actually happened" as if hes some sort of moderator! This is supposed to be for online support! Not for a customer to come along and leave feeling bullied and picked on! @******* should be ashamed of himself.    ... View more

Hi would be good or better if the ads where do like on other site on the page not as like slow pop ups which cause the pages on the site to load longer.   Why have them that way and why also are we able to hit a cross to get rid of them when loaded why have it when u can close them.     As even when the change it takes time to do it load the next one.   need looking at as not helping us users on the thead pages and on the site in normal.   Would be ok if they where on the page to the side but pop up on SLOW THE PAGE LOADING DOWN    which is not helping people get the info from the site or get us to help people. ... View more

I want to thank your representative Dennis Matambo, who was really helpful, professional and friendly.  However, I spent ages on the TalkTalk site and couldn’t find any way to do this.  Please make it easier! ... View more

Not all of TalkTalk customers are negative comments .I myself have had issues with them but have had prompt service and replies from  the TalkTalk agents A positive comments page showing the  better side of TalkTalk might help ... View more

I know that you can receive this information by contacting TalkTalk and you probably do when your contract is nearing its end, but wouldn't it be easier if you could view when your contract ends on My Account?    Not that i'm thinking about leaving TalkTalk anyway 😉. ... View more

Read them here something has gone wrong at talktalk complacency? https://www.broadband.co.uk/broadband/providers/talktalk/reviews/ ... View more

We get scammers calling us on our TT landline number where their number appears to be valid, but when checked it turns out to be inaccessible. For instance today we got a call from 01273065322 which is a Brighton area number. Because we have friends and relatives in Brighton we answered it and the caller claimed to be from BTOpenreach saying we have problems with out internet speed. I terminated the call immediately. Dialled the number prefixed by 141 but got a message stating it was invalid. But this raised a question in my mind as to why BT (or TT?) can't check the calling number and block the call if it's invalid before connecting the call? I know we could use CallSafe but what I'm suggesting could stop many scam calls at source. ... View more

The provided WiFi Router implements a very restricted DHCP service as follows:   1. It cannot be disabled (this means that I cannot use another device on my home network as a DHCP server)   2. It does not allow addresses to be reserved for networked devices based on their MAC Address.   3. As a result of points #1 and #2 the Port Forwarding provided is strictly limited to devices that are always switched on or are manually configured to have a static address which is outside of the DHCP range.   My suggestion is to update routers to provide a 'more complete' DHCP service that addresses the above limitations.   Thank you ... View more

It would be great if we could enable a Guest Network via the Super Routers (HG633/D-Link3782) or the Wi-Fi Hub. This would be good for people who don't want to hand out their Wi-Fi password and enable guests to connect to their network when they need to. I don't know if any of your routers support this, but it would be amazing if this could be implemented. I know that i would definitely use this feature if it was available and so would many others.   Thanks. ... View more

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Hi Please can you add a new section within your Forum Index relating to relavent Hardware, eg  Routers /  TalkTalk Wifi Hub FAST5364   as I have found it very difficult to find any pratical information about the new router.  Please also add additional Labels,  TalkTalk Wifi Hub FAST5364 , Hardware, Routers   Thanks for consideration. ... View more

There are times when a user may wish to turn CallSafe off temporarily.   If a user does so, they lose all the registered information and have to start again from scratch to turn back on. This is painful.   I can understand why TalkTalk would not want to store data for a user that has it turned off.   So why not allow a user to upload a text file with the "Allowed" and "Blocked" numbers to reset CallSafe on, if it has been switched off temporarily. Text files should be safe from viruses so not a threat. ... View more

Please add parental controls to the new Wifi Hub, very disapointed these are not available as I found them more useful than homesafe at blocked web access at certain times , especially when savvy chicldren can remove the app of their devices by resetting them!   It worked perfectly on the router parental controls and for a little time and effort setting them up it was very useful. ... View more

Approx 11.25 a.m. from 01289 234980:  Recording telling me my "internet line" would be disconnected from today and to press 1 for something or other, 2 to disconnect the line.  Hung up, blocked the no. then came on here to report it; just for a change it does not register when I do this so had to waste 30 mins on online chat to report it.  Now trying for the 5th time to prove to PAULINE this link does not work unless I register with the "community" and log in. What a waste of time just trying to do the right thing!  Why should I have to do "social media" just to report a scam call? ... View more

Hi all was just sorting throgh some old stuff to dump. What a great Idea this was at least 15 years ago.  How about adding this function to the TT remote as many sites (including SKY CINEMA) don't have an on screen keyboard !! The remote is about the same thickness as the old TT remote and about the same thickness as a HUMAX remote.   Front of "ON TV" REMOTE. ON REMOTE PRESS BUTTON ON SIDE AND IT OPENS TO GIVE THIS A fraction bigger than current TT remote but same size as HUMAX remote ... View more

You should include on your monthly bill the date your contract commenced or when contract ends, it would also be beneficial to have this displayed within my account somewhere. Latest Update: Status Accepted This is something that we are going to look at in the future (we have no specific timescales at the moment), however this has been partially delivered. If you're on our new fixed price plan, you'll see a message in myaccount regarding when your discount will expire. This is essentially your contract end date as the discount is for the duration of the contract. ... View more

device control on router really needs to be implemented i dont know if you are aware of how difficult it is to get a child off a console or prevent them sneaking on it in the middle of the night most other routers allow you to specify a time when a device can be online or off line ive seen the homework settings but they are useless really as they turn all devices off which isnt really any good as other people need to use the internet at these times ... View more

For users like me how about providing us with a modem only.  When I originally upgraded to fibre broadband TT supplied me an HG633 router which I put into bridge mode.  Now I've upgraded to the latest fibre and along comes a new router, the Sagemcom.  However I can't find a way of putting it into bridge mode and, in any case, all I want is a modem as I have my own router behind the modem. So, TT have supplied with a device which is listed at £120, which I can't use and I very much doubt I could get that £120 as a discount if I returned the device. I am probably not alone in only needing a modem so why not allow for that by providing it as an option. ... View more