Your Ideas

You should include on your monthly bill the date your contract commenced or when contract ends, it would also be beneficial to have this displayed within my account somewhere. Latest Update: Status Accepted This is something that we are going to look at in the future (we have no specific timescales at the moment), however this has been partially delivered. If you're on our new fixed price plan, you'll see a message in myaccount regarding when your discount will expire. This is essentially your contract end date as the discount is for the duration of the contract. ... View more

Id like to see a Youtube app or player on the TalkTalk TV Platfrom, just like you have with netflix. ... View more

Would it be possible at some point in the future to have a whitelist in myaccount which we can add all our trusted numbers too, this list would then be used so that all calls except for ones on our trusted list will be blocked from calling us?    Would also be cool, if we could see a list of all the blocked numbers in myaccount and have the ability to move them to the trusted list.   Accepted -  Congratulations your idea has now been accepted and you can find further info here Together we're beating the Scammers!   ... View more

Being able to plug a flash or hard drive in to the USB port would be a bonus so that you can listen to your music and watch movies from one source rather than plug in to router and use computer. ... View more

I have renewed my contract as you are able to do to get a reduced package price and noticed the phrase that other boost and discounts are "carried over."   I took this to mean that they were also renewed at the existing level as part of the renewal process, but they are separate and shown as such when you view you Bill in My Account.   I'm sure there are other customers who probably feel they have extended their boosts at the same time as it was part of the original package (Contract) they signed up to.   I appreciate that boosts etc. are on a month by month basis so you can cancel at any time, and you may have signed up to a boost at a discounted level for a certain period, but I think it would be an idea to actually specify the end date of boosts discounts when renewing your contract online (from a transparency of contract perspective) and also have the opportunity to extend the boosts at the same level (if appropriate / available) or take advantage of any special deals that may be better on the boosts you currently have.      ... View more

  I know that this has been mentioned and suggested numerous amounts of times, although I feel that TalkTalk has no intention of introducing this feature. I am a young carer and I live in a low finance home. I care for my disabled brother all the time while also studying and jobseeking. As you could imagine, also living in a single parent home would suggest the money is quite tight - for this reason, I praise TalkTalk's cheap deals and their amazing customer service and their outstanding packages. I hardly get the chance to watch anything that I enjoy because they're all on the entertainment boost and my mum and brother often watch it while I prefer to be in my room - and with the lack of multi-room support, I am unable to watch these programs from my room (which I think should be a free feature - if you pay for the box, and for the channels, multi-room support should be offered by TalkTalk for free, even if it's only to their most loyal customers). Other than this one suggestion, I find TalkTalk amazing and I have helped other family members sign up - and they love it, but they have all complained about not being able to have multi-room boxes. Even if TalkTalk decided not to support the idea, but at the very least it should be unblocked and allowed - TV Services these days cost a bomb, and TalkTalk is one of the only providers that gives such flexible and cheap plans, so why not attract even more customers by allowing this feature? It's so disgusting that Sky, BT and Virgin Media charge their customers to access multi-room support when these customers are willing to buy the boxes. These providers often set a price in stone and imagine that everyone in the UK lives such an amazing life that they will be able to afford the best of everything - something that TalkTalk doesn't do (hence their many loyal customers), but not even offering the option is slightly stupid... I hope that my mini essay has convinced some warm-hearted person to consider the lives of others and that sometimes such a luxury can be all that someone needs to get them through the day. I am grateful that you have taken the time to read this and I apologise for the majority of this text being personal but I feel that without some context, TalkTalk will just view the matter as a novelty rather than something that some people may rely on to cheer them up - especially when they cannot afford such services elsewhere.    Latest Update:   Duplicate Thanks for the suggestion  @adamberry we've already had an idea for a multi-room service, you can Like the idea here: TalkTalk TV Multi Room ... View more

At the moment if I receive an email that is obviously spam I mark it as such and from then on I don't get bothered with any more from that source. Every now and then I find an email in my trash folder that shouldn't be there. I then have to manually page through the contents of the blocked sender's folder, four at a time, until I find the address to delete. A couple of times now when the folder is too large I delete everything and start again. I'm hoping that there will be a search function or a right click to say, Not Spam, provided soon. ... View more

With moves to make available viewing on multiple devices, whether that's multiple TV boxes or a TV box and a phone or tablet there's inevitably a need to provide more live IPTV streams to more than one device and more flexibility on use of multiple TV boxes for customers having sufficient downstream speed.   1. TalkTalk should make available the ability to record two IPTV streams on one TV box for customers having sufficient downstream speed.  Subject to any hardware and copyright limitations being overcome that might be currently limiting this option. 2. Multiroom, if offered in the future, would most definitely require more than one Multicast IPTV stream to the household to be fully functional - to allow one IPTV channel to one box and a different one to a second box or viewing app to replace TV2Go.   3. Two TV Boxes in the same room requires remote controls and TV boxes with the ability to recognise which box is required to respond to the remote control commands so that's an extra bit of desirable functionality for households with two boxes in one room. ... View more

Multi room would be great. SKY NOW TV lets you have 4 devices. It has most of the catchup channels and 11 live channels on the entertainment pass. Could we get a multi-room service from TalkTalk.  ... View more

What we need is a audible CAPTCHA type system   My suggestion, allows callers to get through - if they get the number right  (using an audible CAPTCHA type of system (asking "rotating" simple maths questions - what is 2+5 for example - input 7 on keypad for access) - this will effectively block automated call machines (which, in my experience, make up the vast majority of nuisance calls) - the caller can then be added to the list of "welcomed" callers by dialling a number after the call is closed (or on line) if they get the answer wrong - or choose not to respnd to it - our phones DO NOT RING !! I understand that BT's offers an option that blocks ALL calls if they are not on the list - this takes it too far - what about genuine emergency calls ? My system is better - it would then allow unrecognised, but genuine, callers - a way through security - you can then decide whether to allow them a permanent pass or not and, most importantly - fake numbers would be blocked !! Simple - please implement as soon as possible ... View more

Having hidden a large number of channels including boosts I am not using, it would be nice if we could have a listing of hidden channels to deselect to bring them back into the guide when needed (such as when adding a boost).   When hiding channels, a select all option would be handy under the blue button options, such as shopping channels, so you don't have to select each channel one by one.   Previously raised on Youview forum (https://community.youview.com/youview/topics/new_filter_for_hidden_channels) and it was to be considered but not on the consolodated list.   Also the ability to rearrange the players in an order that suits the users needs ... View more

I've just installed an update on one of my boxes whilst watching the other and also had a recording on the other box   I lost the TV signal whilst the box updated and rebooted, and not for the first time. This will mean a gap in the recording and was also annoying to miss a portion  of the programme I was watching.    Why does RF loop through have to be activated and why is it deactivated during reboots?   I suggest it should just pass the signal through at all times.  ... View more

The last call barring feature is helpful to stop some of the scam calls I get but as the table only holds 10 numbers it is only too soon before the oldest entry in the list gets released again. As the number of scam calls seems to be increasing is there any chance that TT will increase the capacity of the bar numbers table? Latest Update: Status: Delivered  @charlieboy99  Congratulations, your idea has now been delivered.  Together we're beating the Scammers!     ... View more

Hi I and many other people living in the rural areas have the problem of very slow speed and even if the area has a fibre in the green box if the wire from the box to us is still long we are refused a faster service because of the 10 meg min rule.   On talking to an open reach engineer he said it could done at between 5 and 8 meg but was not allowed to provide it because of the above.   It seems that a new band should be created for people in rural areas as anything faster than 1.0 to 1.5 meg would be better and you would be able to make lots of people join Taltalk    ... View more

Automatic qualification for unlimited Essential Sim use for customers with unlimited UK 'phone calls Boost during fault repair of a failed landline. ... View more

BT Retail resell the entry level Openreach Fibre to the Premises FTTP products at the same retail price as Fibre to the cabinet FTTC - Infinity 1 and Infinity 2.    I'd like TalkTalk to offer entry level FTTP to its customers and then having captured those customers there's the opportunity to upsell a Super Boost for the up to 200 / 300Mbps premium products.   That's an instant market of up to 200,000 customers. OK, so it's only a tenth of the existing ADSL customer base at the expense of a bit of training in the additional product lines; but aren't we worth it?  I can't see TalkTalk's UFO reaching those customers any time soon.   ... View more

I spent over 90 minutes this morning agreeing new contract details.   I have been annoyed about removal of free international calls, which I had been told when becoming a TalkTalk customer (oh those long years ago) would be free for life!!!   So now I have to pay for this service,   So during my conversation with the call taker, I asked:- "If I am to get 1000 minutes conversation why then is there a 60 minute limit to each call?"   I also added "Why doesn't TalkTalk give an indicator when the call is getting close to the 60 minute limit, so that customers don't get charged for going over that call limit?"   SO, TalkTalk.   Will please set up a facility to either, a). Inform people at 2 minutes, then 1 minute interval before the 60 minute limit is reached, so that we can finish off the call, before going into charging band. and/or  b). Stop the call at 60 minutes, then informing us that we have reached our 60 minute call limit. Also follow this up with regards to reaching the 1000 minute month maximum free calls.           ... View more

I see that when you sign up to TalkTalk's services, they now offer a free mobile sim. Some people, like myself, have no purpose for this SIM and therefore would prefer another service of the same value - such as a free TV boost for 12 months? Although I agree that the free sim idea is great and shouldn't be abused, it shouldn't be the only offer. ... View more

As someone who has more than one YouView box, it would be good to be able to pair the app to more than one box so you could send recording request to a designated box.    Also once paired, the ability to rename the box, such a living room, bedroom, dining room, so you can select the appropriate box easily.  ... View more