Your Ideas

How about a setting which allows the user to nominate a set time of day / once a week where if there are new voicemails, your phone rings and a message alerts you to the fact? We have a phone with no visual indicator and sometimes miss messages for days (both out at work and don't remember to check the landline every day). I'd love to set it for 'Every day at 6:30pm' or 'Sundays at 5pm' Then the phone would ring and the message would be something like 'Hi, this is TalkTalk voicemail, with your scheduled alert. You have two new messages. First message......" The best version of this would be to go straight into messages (as opposed to a message telling you to ring Voicemail) ... View more

There are times when a user may wish to turn CallSafe off temporarily.   If a user does so, they lose all the registered information and have to start again from scratch to turn back on. This is painful.   I can understand why TalkTalk would not want to store data for a user that has it turned off.   So why not allow a user to upload a text file with the "Allowed" and "Blocked" numbers to reset CallSafe on, if it has been switched off temporarily. Text files should be safe from viruses so not a threat. ... View more

The online date on new broadband hubs is shown as Midnight on [given day]. By this you mean by 23:59 on that day - midnight of a certain day occurs at the beginning of a day at 00:00 and not the end of a day at 23:59.  I would love it if you would fix this. ... View more

I know that you can receive this information by contacting TalkTalk and you probably do when your contract is nearing its end, but wouldn't it be easier if you could view when your contract ends on My Account?    Not that i'm thinking about leaving TalkTalk anyway 😉. ... View more

When are talktalk going to give us something like google store to add apps such as Twitchtv and Mixer youtube has been previously suggested i mean lets have a box thats worth having so we can utilise it being connected ti the internet all the time let us watch our favourite streamers in one place instead of having this box that ties us to a few things or channels full of tv repeats please make it happen a useful youview box atlast ... View more

device control on router really needs to be implemented i dont know if you are aware of how difficult it is to get a child off a console or prevent them sneaking on it in the middle of the night most other routers allow you to specify a time when a device can be online or off line ive seen the homework settings but they are useless really as they turn all devices off which isnt really any good as other people need to use the internet at these times ... View more

It would be useful to be able to add a contact name alongside each phone number on the Calling Circle page. This would make maintaining the Calling Circle and deleting redundant contacts much quicker. Thanks! Richard ... View more

Please add parental controls to the new Wifi Hub, very disapointed these are not available as I found them more useful than homesafe at blocked web access at certain times , especially when savvy chicldren can remove the app of their devices by resetting them!   It worked perfectly on the router parental controls and for a little time and effort setting them up it was very useful. ... View more

It would be great if we could enable a Guest Network via the Super Routers (HG633/D-Link3782) or the Wi-Fi Hub. This would be good for people who don't want to hand out their Wi-Fi password and enable guests to connect to their network when they need to. I don't know if any of your routers support this, but it would be amazing if this could be implemented. I know that i would definitely use this feature if it was available and so would many others.   Thanks. ... View more

Approx 11.25 a.m. from 01289 234980:  Recording telling me my "internet line" would be disconnected from today and to press 1 for something or other, 2 to disconnect the line.  Hung up, blocked the no. then came on here to report it; just for a change it does not register when I do this so had to waste 30 mins on online chat to report it.  Now trying for the 5th time to prove to PAULINE this link does not work unless I register with the "community" and log in. What a waste of time just trying to do the right thing!  Why should I have to do "social media" just to report a scam call? ... View more

At present if you are in a forum sub-section and hit the home button you are taken straight to the main page. You then have to start back in by clicking on community. If the main forum page (the forum index) was added to the navigation path it would allow the user to head straight to the next section they wished to view.   EG. at the top of the page    Home - Your Ideas - New Idea  could be altered to             Home - ForumIndex - Your Ideas - New Idea   ... View more

Hi Please can you add a new section within your Forum Index relating to relavent Hardware, eg  Routers /  TalkTalk Wifi Hub FAST5364   as I have found it very difficult to find any pratical information about the new router.  Please also add additional Labels,  TalkTalk Wifi Hub FAST5364 , Hardware, Routers   Thanks for consideration. ... View more

Interesting that threads on this subject have all but disappeared, so a new thread is needed. It was suggested that it was hardware compatibity by talktalk reps on this forum, however virgin can show sky sports red button and you view us capable of red button programming, therfore it is a software issue that youview and talktalk have not got their act together to sort out for their customers. We pay for sky sports but get an inferior product to virgin and sky customers so come on talktalk, sort it out before the issue Mushrooms. Sports fans will soon realise talktalk is not a good provider for sky sports, over the last two evenings we should have had the choice of watching any championship match but this was not possible for talktalk customers.  ... View more

For users like me how about providing us with a modem only.  When I originally upgraded to fibre broadband TT supplied me an HG633 router which I put into bridge mode.  Now I've upgraded to the latest fibre and along comes a new router, the Sagemcom.  However I can't find a way of putting it into bridge mode and, in any case, all I want is a modem as I have my own router behind the modem. So, TT have supplied with a device which is listed at £120, which I can't use and I very much doubt I could get that £120 as a discount if I returned the device. I am probably not alone in only needing a modem so why not allow for that by providing it as an option. ... View more

The greeting message is starting to irritate me. I have been logging in almost daily but each time the system says to me "We’re starting to get worried, where have you been? " .   Given that most of us use the forum only when we have a problem, Talktalk should not "start to get worried" when we don't use it. When Talktalk's  system appears to be completely unaware that we are frequent visitors it simply worsens customer confidence.   So please change the greeting to something more sensible. ... View more

customers want mobile services. ... View more

Could there be a page that states the latest firmware of the Super Routers (HG633 & D-Link 3782). This would make it easier to know whether we have the latest firmware and any problems associated with that firmware, instead of searching the forums, which don't really state anything. ... View more

 Youview’s  Assessability features are ok, but could do with tweaking slightly.     A lot of people who are visually impaired, like me, prefer different colours text and backgrounds to read the text clearly.  For example  my preferred   Colour is a black background with yellow text.    As the population is getting older, there are many  people  getting eye conditions  in their later years. It would be a big help with this slight tweak.   Finally I must say we haven’t seen any improvements or developments in the features for many months or years.   At the same time sky Q has come out with impressive accessibility features .     The Youview platform must Insurer include improvements and development in the  Assessability features  for the  continuing funding from the BBC.  (The BBC is one of the partners of youView. )   prescol ... View more