Your Ideas

fre55die · ‎11-11-2018

Hi all was just sorting throgh some old stuff to dump. What a great Idea this was at least 15 years ago. How about adding this function to the TT remote as many sites (including SKY CINEMA) don't have an on screen keyboard !! The remote is about the same thickness as the old TT remote and about the same thickness as a HUMAX remote. Front of "ON TV" REMOTE. ON REMOTE PRESS BUTTON ON SIDE AND IT OPENS TO GIVE THIS A fraction bigger than current TT remote but same size as HUMAX remote

an1sa_k · ‎26-08-2018

I know that you can receive this information by contacting TalkTalk and you probably do when your contract is nearing its end, but wouldn't it be easier if you could view when your contract ends on My Account? Not that i'm thinking about leaving TalkTalk anyway 😉.

bf1-1 · ‎24-10-2018

I can't find a way to do this. Sometimes people want to change their username but there's no obvious existing mechanism to do this, or an obvious forum in which to make the request.

an1sa_k · ‎02-08-2018

It would be great if we could enable a Guest Network via the Super Routers (HG633/D-Link3782) or the Wi-Fi Hub. This would be good for people who don't want to hand out their Wi-Fi password and enable guests to connect to their network when they need to. I don't know if any of your routers support this, but it would be amazing if this could be implemented. I know that i would definitely use this feature if it was available and so would many others. Thanks.

GoddessofVengeance · ‎13-09-2018

Approx 11.25 a.m. from 01289 234980: Recording telling me my "internet line" would be disconnected from today and to press 1 for something or other, 2 to disconnect the line. Hung up, blocked the no. then came on here to report it; just for a change it does not register when I do this so had to waste 30 mins on online chat to report it. Now trying for the 5th time to prove to PAULINE this link does not work unless I register with the "community" and log in. What a waste of time just trying to do the right thing! Why should I have to do "social media" just to report a scam call?

engineer2 · ‎08-10-2018

There are times when a user may wish to turn CallSafe off temporarily. If a user does so, they lose all the registered information and have to start again from scratch to turn back on. This is painful. I can understand why TalkTalk would not want to store data for a user that has it turned off. So why not allow a user to upload a text file with the "Allowed" and "Blocked" numbers to reset CallSafe on, if it has been switched off temporarily. Text files should be safe from viruses so not a threat.

Cristo · ‎05-10-2018

The online date on new broadband hubs is shown as Midnight on [given day]. By this you mean by 23:59 on that day - midnight of a certain day occurs at the beginning of a day at 00:00 and not the end of a day at 23:59. I would love it if you would fix this.

azamac · ‎04-09-2018

device control on router really needs to be implemented i dont know if you are aware of how difficult it is to get a child off a console or prevent them sneaking on it in the middle of the night most other routers allow you to specify a time when a device can be online or off line ive seen the homework settings but they are useless really as they turn all devices off which isnt really any good as other people need to use the internet at these times

dakotadevil · ‎16-07-2018

Please add parental controls to the new Wifi Hub, very disapointed these are not available as I found them more useful than homesafe at blocked web access at certain times , especially when savvy chicldren can remove the app of their devices by resetting them! It worked perfectly on the router parental controls and for a little time and effort setting them up it was very useful.

CRS123 · ‎05-07-2018

Hi Please can you add a new section within your Forum Index relating to relavent Hardware, eg Routers / TalkTalk Wifi Hub FAST5364 as I have found it very difficult to find any pratical information about the new router. Please also add additional Labels, TalkTalk Wifi Hub FAST5364 , Hardware, Routers Thanks for consideration.

wolfy06 · ‎23-09-2018

When are talktalk going to give us something like google store to add apps such as Twitchtv and Mixer youtube has been previously suggested i mean lets have a box thats worth having so we can utilise it being connected ti the internet all the time let us watch our favourite streamers in one place instead of having this box that ties us to a few things or channels full of tv repeats please make it happen a useful youview box atlast

EdInWestSussex · ‎12-10-2018

How about a setting which allows the user to nominate a set time of day / once a week where if there are new voicemails, your phone rings and a message alerts you to the fact? We have a phone with no visual indicator and sometimes miss messages for days (both out at work and don't remember to check the landline every day). I'd love to set it for 'Every day at 6:30pm' or 'Sundays at 5pm' Then the phone would ring and the message would be something like 'Hi, this is TalkTalk voicemail, with your scheduled alert. You have two new messages. First message......" The best version of this would be to go straight into messages (as opposed to a message telling you to ring Voicemail)

Stu_H · ‎21-09-2018

Have been a customer for a few years. Only just registered on here so I could use the forum to ask about a technical issue. Am a bit surprised with the 'badges' and 'likes' going on. Is it really necessary? Seems a tad childish to me especially when I assume most people posting will be adults. Haven't looked but is there an opt out of that?

OrangeReaper · ‎03-11-2018

The provided WiFi Router implements a very restricted DHCP service as follows: 1. It cannot be disabled (this means that I cannot use another device on my home network as a DHCP server) 2. It does not allow addresses to be reserved for networked devices based on their MAC Address. 3. As a result of points #1 and #2 the Port Forwarding provided is strictly limited to devices that are always switched on or are manually configured to have a static address which is outside of the DHCP range. My suggestion is to update routers to provide a 'more complete' DHCP service that addresses the above limitations. Thank you

px03afk · ‎06-07-2018

For users like me how about providing us with a modem only. When I originally upgraded to fibre broadband TT supplied me an HG633 router which I put into bridge mode. Now I've upgraded to the latest fibre and along comes a new router, the Sagemcom. However I can't find a way of putting it into bridge mode and, in any case, all I want is a modem as I have my own router behind the modem. So, TT have supplied with a device which is listed at £120, which I can't use and I very much doubt I could get that £120 as a discount if I returned the device. I am probably not alone in only needing a modem so why not allow for that by providing it as an option.

shaidy · ‎07-08-2018

At present if you are in a forum sub-section and hit the home button you are taken straight to the main page. You then have to start back in by clicking on community. If the main forum page (the forum index) was added to the navigation path it would allow the user to head straight to the next section they wished to view. EG. at the top of the page Home - Your Ideas - New Idea could be altered to Home - ForumIndex - Your Ideas - New Idea

aviarybirds · ‎27-03-2017

You should include on your monthly bill the date your contract commenced or when contract ends, it would also be beneficial to have this displayed within my account somewhere. Latest Update: Status Accepted This is something that we are going to look at in the future (we have no specific timescales at the moment), however this has been partially delivered. If you're on our new fixed price plan, you'll see a message in myaccount regarding when your discount will expire. This is essentially your contract end date as the discount is for the duration of the contract.

Richard M · ‎06-09-2018

It would be useful to be able to add a contact name alongside each phone number on the Calling Circle page. This would make maintaining the Calling Circle and deleting redundant contacts much quicker. Thanks! Richard

an1sa_k · ‎29-03-2018

Could there be a page that states the latest firmware of the Super Routers (HG633 & D-Link 3782). This would make it easier to know whether we have the latest firmware and any problems associated with that firmware, instead of searching the forums, which don't really state anything.

bred1 · ‎05-06-2018

Having two talktalk logins, one for myaccount and another for the community pages doesn't sit right. it feels dumb. Why not just have a talktalk profile, as part of your account, that is used for posting gubbins on the community forums. Your personal details are requested by the community profile anyway, and if you're logging a fault, query or complaint you're asked for your landline number so it can be tracked. That's a lot of redundant steps. If it's a "security issue", have a profile linked to the myaccount page, then have a handshake between the two portals (account and community) if/when a customer decides they want to spend time on the forums. Also, just have a drop down menu for the 'idea labels', it'd be less of a faff given that it's a restricted set of options.

Your Ideas

New ideas

Investigating

Accepted

Delivered

Filter by product

Filter by status

New REMOTE DESIGN

Display when your TalkTalk Contract ends on My Account.

Allow users to change their community username

Option to set up a Guest Network

Allow customers to report scam calls without having to register with the community.

Call Safe Telephone Numbers

Fix the 'On line date' times.

Device control on router

Add patenal controls to the new WifiHub

Add a New Forum Index Item/subject

A box worth having

Set a voicemail ringback time if new messages

Forum for adults?

Improve DHCP Implementation on Router

Supply modem only - Bridge mode on wifi hub

Improve and speed up forum browsing

Show Contract length or End Date

Add "Contact" Column to Calling Circle Page

Could there be a page that states the latest firmware for the Super Routers?

Have TalkTalk Community profiles automatically linked to Talktalk account.