Your Ideas

Can we have a publised email address for customers service so we don't have to que waiting for someone to answer the phone.  ... View more

One can get an extension with gmail to bounce back unwanted/spam emails marked as undeliverable. I would like to see this facility with talktalk mail ... View more

I think it would be appropriate if we had an option for deleting all incoming advertisments which TalkTalk has deemed to be part-and-parcel with the upgraded TalkTalk Email service. 'Especially' as they are all betting establishment advertisers! ... View more

i think talktalk needs to let users have bigger photo attachment files as camera pics are bigger in size these days. you cannot send more then 4 at a size of 20MP without it being stopped and rejected   Stormchaser ... View more

Whenever  I forward  phishing emails to Talktalk I recieve an autoreply  acknowldgement usually asking me to reply with header information. What I cant understand is the entire phishing email delivery to us is handled by Talktalk meaning that it has access to  the entire header info (not the body) in order to deliver it to us. So why does it need it again ?. With Gmail & Yahoo once you mark it as spam they automatically block the sender from their network   Why cant Talktalk do the same  ... View more

If an email account has an Auto-forward address added or changed then the email owner should receive an email confirmation / SMS message of the change. This is to maintain account security. ... View more

To help stop the phishing emails it would be a benefit to see the email address rather than a company name or individual's name. I opened one thinking it was Sainsbury's but the email address would have shown me it was not. ... View more

At the moment if I receive an email that is obviously spam I mark it as such and from then on I don't get bothered with any more from that source. Every now and then I find an email in my trash folder that shouldn't be there. I then have to manually page through the contents of the blocked sender's folder, four at a time, until I find the address to delete. A couple of times now when the folder is too large I delete everything and start again. I'm hoping that there will be a search function or a right click to say, Not Spam, provided soon. ... View more

Hi.   I am somewhat irritated that whenever TalkTalk sends me an email notification of my latest bill (either "Your latest TalkTalk bill has arrived" or "Your online bill"), the company includes the figure for my current account balance in the email!   As you should realise, open emails are easily intercepted, and almost anyone on the planet could be reading my billing information, including my account balance! This is a ridicuolous breach of security and of my private information.   WHY does TalkTalk send out insecure emails like this containing sensitive financial information? How soon can you change your email billing system to STOP exposing your customers private financial information to fraudsters? ... View more

I'm using the TT webmail filter system as a 'spam catcher' - both the 'Blocked Sender' filter, plus my own customised one.  Both mostly work ok, but on catching a criteria match, the rogue mail is simply moved to the trash folder and generates an incoming mail notification because it's still flagged as 'Unread'.   I'm aware of the 'Disable notifications on active filters' checkbox - but that appears to be a global setting that affects every filter, including ones for which notifications are really wanted.  It'd be great to have the facility to enable/disable on a per-filter basis instead of all-or-none.   Maybe one way to do this is as per the client-end filtering rules in Outlook - which offers a filter action to 'Mark as Read', thus preventing notifications and (when combined with a 'Move to Trash folder' action) allowing 'silent' deletes/moves/copies etc on each individual filter rules set.   Perhaps a 'Mark as Read' option could be added to the filter actions dropdown ? ... View more

This could be a Marketing Disaster for TalkTalk....charging people £5 a MONTH to keep their EMAIL ADDRESS ??? What if, like most people, you don't want to pay the increased Contract Renewal price and want to move elsewhere for a year or more? You pay £60 for the year away....or you just never come back and cancel your email? Hmmmmm! ... View more

When TalkTalk Mail users do not wish to subscribe to TalkTalk Mail Plus or wish to cancel a TalkTalk Mail Plus subscription they may need time to switch mail service providers and make sure all contacts are notified.   If TalkTalk allowed the setup of Auto forwarding for a period of 3 months before the system auto-deleted a TalkTalk Mail account that would help ensure a smooth transition. ... View more