Your Ideas

Option on the website and app to register your interest for fibre to be brought to your area would be an excellent addition! ... View more

When Openreach FTTP full fibre is available from TalkTalk in my area I'd like to refer FTTP friends to TalkTalk for an ultrafast discount on our services.  Similar to the UFO refer a friend.   A fast take up of full fibre connections would help to cover the hardware costs of the FTTP exchange upgrade. ... View more

Recently, I was having problems with WiFi connectivity. I switched on Band Steering and Airtime Fairness (I have a HG633 router), and these problems seem to have disappeared. No more disconnections and wireless connectivity seems to have improved.    Why don't TalkTalk switch on these settings automatically on all routers? Could this be implemented with a firmware update?   A customer could always switch them off if they want through the routers settings.   This is just a suggestion. Let me know what you think. I know everyone's circumstances and environments are different. What worked for me, may not work for someone else.  ... View more

It would be great if we could enable a Guest Network via the Super Routers (HG633/D-Link3782) or the Wi-Fi Hub. This would be good for people who don't want to hand out their Wi-Fi password and enable guests to connect to their network when they need to. I don't know if any of your routers support this, but it would be amazing if this could be implemented. I know that i would definitely use this feature if it was available and so would many others.   Thanks. ... View more

Be able to set up times that devices can log on to the WiFi. For example restrict gaming consoles over night.  ... View more

device control on router really needs to be implemented i dont know if you are aware of how difficult it is to get a child off a console or prevent them sneaking on it in the middle of the night most other routers allow you to specify a time when a device can be online or off line ive seen the homework settings but they are useless really as they turn all devices off which isnt really any good as other people need to use the internet at these times ... View more

Could there be a page that states the latest firmware of the Super Routers (HG633 & D-Link 3782). This would make it easier to know whether we have the latest firmware and any problems associated with that firmware, instead of searching the forums, which don't really state anything. ... View more

The provided WiFi Router implements a very restricted DHCP service as follows:   1. It cannot be disabled (this means that I cannot use another device on my home network as a DHCP server)   2. It does not allow addresses to be reserved for networked devices based on their MAC Address.   3. As a result of points #1 and #2 the Port Forwarding provided is strictly limited to devices that are always switched on or are manually configured to have a static address which is outside of the DHCP range.   My suggestion is to update routers to provide a 'more complete' DHCP service that addresses the above limitations.   Thank you ... View more

Hi Please can you add a new section within your Forum Index relating to relavent Hardware, eg  Routers /  TalkTalk Wifi Hub FAST5364   as I have found it very difficult to find any pratical information about the new router.  Please also add additional Labels,  TalkTalk Wifi Hub FAST5364 , Hardware, Routers   Thanks for consideration. ... View more

For users like me how about providing us with a modem only.  When I originally upgraded to fibre broadband TT supplied me an HG633 router which I put into bridge mode.  Now I've upgraded to the latest fibre and along comes a new router, the Sagemcom.  However I can't find a way of putting it into bridge mode and, in any case, all I want is a modem as I have my own router behind the modem. So, TT have supplied with a device which is listed at £120, which I can't use and I very much doubt I could get that £120 as a discount if I returned the device. I am probably not alone in only needing a modem so why not allow for that by providing it as an option. ... View more

Please add parental controls to the new Wifi Hub, very disapointed these are not available as I found them more useful than homesafe at blocked web access at certain times , especially when savvy chicldren can remove the app of their devices by resetting them!   It worked perfectly on the router parental controls and for a little time and effort setting them up it was very useful. ... View more

The ideas simple.   a 2nd section to the MyTalkTlak app   Section 2 Router control.   In section 2 you have full access to control perental controls, to dissable and enable settings for brosing and also firewall control. Along with the ability to enable and disable scam protection than having to phone or create threads.  ... View more

I joined TalkTalk when they launched. For a variety of reasons, I have decided to leave TalkTalk.   I already have a Huavei router supplied by TalkTalk. So why I can't I re-use that with my new provider?   I am sure there are customers switching to TalkTalk from other providers.   Why can't the likes of TalkTalk, Sky, Plusnet, Now, EE etc... get together and find a way of supporting each other's modem. May be have a common standard.   The Huawei router, has a TalkTalk logo when I log into admin, but why cant they make equipment generic?   (They should also let people use their own equipment)             ... View more

Anyone with teenagers or just kids... will know that they are addicted to the Internet. Youtube, Xbox, Smartphones etc etc... Anyone without kids may say "just tell them.... or just switch of the router." Anyone with kids will say "Another huge screaming match EVERY night." Anyone with kids with social issues or autism will also know how difficult this issue of managing online time is, and can be a real strain on the entire family, that spills over into the next day and so on, and really is a mental health issue.   PLEASE UNDERSTAND - THIS IS A SERIOUS ISSUE.   I (and many others) need to be able to have a setting where we can simply time when the wireless (wifi) is turned off within the routers settings, on a daily basis. eg (9pm till 9am)   I believe at the moment this is not possible (or if it is - it isnt an easy task) and it really should be. ... View more

Homesafe doesn't address a major issue for parents - ensuring our children get a good night's sleep.   I have moved to talktalk from another provider where I used my own netgear wifi router (plugged into their modem) which gave me parental control facilities. This allowed me to block all wifi between scheduled times (say 9.30pm to 8am) every day on specific devices. Other devices (such as adults' phones) were not blocked.   It is important that this allowed blocking across midnight, unlike homesafe, and also unlike homesafe, all wifi, not just chosen websites (which leaves loads of apps still available like the xbox app) was blocked.   Given that individual devices can be seen by the superhub router talktalk provide, this should be a relatively simple to incorporate, and could be added to the admin functionality of the superhub.   Thousands of parents would thank you!)   (I would happily continue to use my netgear router (as I had intended to do) but it does not have a adsl socket, and when plugged into the superhub ethernet socket I can no longer access the admin settings as it has the same IP address 192.168.1.1 as the superhub, With last provider the modem had a differnet ip address (192.168.1.0) so this was not an issue.) ... View more

After adding Speed Boost to my fibre broadband I found that my download speed was still stuck at 38 Mbps. Quite a few people on the forums have found the same and have found that switching your router off for at least 30 minutes will often kickstart the regrade and remove the old limit.   TalkTalk should include this tip in the email which is sent when the boost is added to your account. This would avoid customer dissatisfaction at the apparent lack of any speed increase and also reduce follow-up support calls. ... View more

We have recently purchased the Wi-Fi Hub and have noticed a significant improvement in the wireless coverage and performance throughout our home. However, we have children and are currently in an area without fibre, which means their devices and use case (i.e. youtube) often comprise more important services such as on-demand TV and Video!   Quality of Service (QoS) allows available bandwidth to be divvied up and prioritised between applications and devices. With good QoS rules, we could ensure that streaming video on our TV doesn’t stutter because of a big file be downloaded (or uploaded) at the same time, or that my work laptop isn’t sluggish when I'm trying to meet that last minute deadline while my kids are playing games online.   QoS has been a common feature of most premium ADSL routers for years and I believe this was also present on your HG633 - albeit it was only accessible via a hidden menu?! I truly believe that this would prove to be an invaluable feature of the Wi-Fi Hub and sincerely hope that it is considered for a future release?? ... View more

Read them here something has gone wrong at talktalk complacency? https://www.broadband.co.uk/broadband/providers/talktalk/reviews/ ... View more