Your Ideas

Hi only an idea but cant TalkTalk pass on the TV Boosts discounts on to existing customers by email in which I mean customers who are already on a TV Boost at say their paying £20.00 a month for Sky Sports and then TalkTalk does the same TV boost at say £18.00 a month as a discount why can't TalkTalk email customers who have the sports boost at a higher price and send an email asking the customers if they would like the same Boost that the customer has but at a lower rate when TalkTalk does these discounts on the TV Boosts surely that would really help TalkTalk get more customers and keep their existing customers surely that would work in TalkTalk favour by passing these offers on to their customers as I know if someone emailed me asking if I would like the sports pack at £18.00 a month for say 6/9 or 12 months and say I was paying them £20.00 or £22.00 a month for the same amount of months as originally purchased for or a few months more at the reduced rate surely TalkTalk would be more attractive by passing these discounts on to their customers as more people would come to TalkTalk and more than likely stay with TalkTalk but like I said just an idea regards Nick ... View more

I was particularly disappointed with TTs response to my enquiry about the expiry of my current contract and the offer I had received from SKY to provide basically the same Phone, Fibre BB and TV service for considerably less than the current TT costs, let alone the revised renewal one. In the 9 years I have been a loyal and supportive TT customer, I have always been able to renegotiate a fair deal on contract renewal, but this time around, TT seems to have lost the plot rather I'm sorry to say, and I have thus signed up to SKY  for a 3 year price guaranteed contract at £8.50 month less than current TT price, and I'm really sorry to have been virtually forced to do so. ... View more

Recently, I was having problems with WiFi connectivity. I switched on Band Steering and Airtime Fairness (I have a HG633 router), and these problems seem to have disappeared. No more disconnections and wireless connectivity seems to have improved.    Why don't TalkTalk switch on these settings automatically on all routers? Could this be implemented with a firmware update?   A customer could always switch them off if they want through the routers settings.   This is just a suggestion. Let me know what you think. I know everyone's circumstances and environments are different. What worked for me, may not work for someone else.  ... View more

It would be great if we could enable a Guest Network via the Super Routers (HG633/D-Link3782) or the Wi-Fi Hub. This would be good for people who don't want to hand out their Wi-Fi password and enable guests to connect to their network when they need to. I don't know if any of your routers support this, but it would be amazing if this could be implemented. I know that i would definitely use this feature if it was available and so would many others.   Thanks. ... View more

You should include on your monthly bill the date your contract commenced or when contract ends, it would also be beneficial to have this displayed within my account somewhere. Latest Update: Delivered Contract end dates are now visible in MyAccount, for more information check out our guide - When does my contract end? ... View more

Line Rental Saver it's not a new idea but what use to be on AOL and still being offered by other broadband providers like PlusNet at least give TalkTalk customers the option of having it I mean your always going on about giving TalkTalk customers great value for money it is 2019 HD is standard by other providers even UHD is being offered TALKTALK you can do better than this otherwise what does TALKTALK represent in this day and age. ... View more

device control on router really needs to be implemented i dont know if you are aware of how difficult it is to get a child off a console or prevent them sneaking on it in the middle of the night most other routers allow you to specify a time when a device can be online or off line ive seen the homework settings but they are useless really as they turn all devices off which isnt really any good as other people need to use the internet at these times ... View more

Could there be a page that states the latest firmware of the Super Routers (HG633 & D-Link 3782). This would make it easier to know whether we have the latest firmware and any problems associated with that firmware, instead of searching the forums, which don't really state anything. ... View more

I think it would be great if you could sync your house home phone landline with your mobile accepting calls etc  ... View more

Hi would be good or better if the ads where do like on other site on the page not as like slow pop ups which cause the pages on the site to load longer.   Why have them that way and why also are we able to hit a cross to get rid of them when loaded why have it when u can close them.     As even when the change it takes time to do it load the next one.   need looking at as not helping us users on the thead pages and on the site in normal.   Would be ok if they where on the page to the side but pop up on SLOW THE PAGE LOADING DOWN    which is not helping people get the info from the site or get us to help people. ... View more

Hi,   I was just wondering if it would be at all possible if TalkTalk could bring Movies 24 too the TalkTalk TV platform?   TalkTalk TV already has the other channels from the network, Universal Channel, SiFi Channel and the E! Online Channel, Movies 24 is missing.   Thanks ... View more

Here's an interesting observation that the techie guys and CIO should look into.  We receive three or four fake ID scam calls every week on our landline.  I report each one.  Nothing ever changes, and over a few years I have only received a couple of notes that a number has been blocked.  One assumes that nothing is ever being done therefore.  Why is that?     Well, we went on holiday for five weeks, and guess what?  During  that time NOT ONE scam call came in.  I have a call log on my phone and there were other missed calls, but none from scammers.  Is this just coincidence or might it just possibly indicate that somewhere INSIDE TalkTalk information about lines in use is being leaked to the scammers?  Why would scammers stop calling unless they somehow knew the line was inactive.  As soon as we return the scam calls start again!   Come on TalkTalk, begin doing something with all the information at your fingertips and fix this problem.  CallSafe is no good for many people, so is not a solution.  One also assume that in the future when you have enough people using it you will begin charging like you have for other originally free services!   Andy of Lee ... View more

Be able to set up times that devices can log on to the WiFi. For example restrict gaming consoles over night.  ... View more

Hi Please can you add a new section within your Forum Index relating to relavent Hardware, eg  Routers /  TalkTalk Wifi Hub FAST5364   as I have found it very difficult to find any pratical information about the new router.  Please also add additional Labels,  TalkTalk Wifi Hub FAST5364 , Hardware, Routers   Thanks for consideration. ... View more

The provided WiFi Router implements a very restricted DHCP service as follows:   1. It cannot be disabled (this means that I cannot use another device on my home network as a DHCP server)   2. It does not allow addresses to be reserved for networked devices based on their MAC Address.   3. As a result of points #1 and #2 the Port Forwarding provided is strictly limited to devices that are always switched on or are manually configured to have a static address which is outside of the DHCP range.   My suggestion is to update routers to provide a 'more complete' DHCP service that addresses the above limitations.   Thank you ... View more

Who on earth designed this forum? It is like no other I've ever encountered, being almost impossible to navigate. Why can't you simply have a conventional layout, with a page of headings leading to answers.   Instead, you're presented with 'Our Blog' – no thanks, I wanted a forum.   'Your Ideas' – no ideas here, simply a box to create a hew heading. Where do you you find all the others? If I forget to bookmark my topic, there's no way of finding it again unless I follow a link from a TalkTalk email.   'About the community' Introduce yourself, etc. What's the point when you can't find anything resembling a forum with other people on it?   'Beat the scammers' – again, no forum in sight, just a page full of pre-prepared FAQs. I'm sure there used to be a proper forum at one time, but this seems specifically designed to deter as many people as possible. ... View more

For users like me how about providing us with a modem only.  When I originally upgraded to fibre broadband TT supplied me an HG633 router which I put into bridge mode.  Now I've upgraded to the latest fibre and along comes a new router, the Sagemcom.  However I can't find a way of putting it into bridge mode and, in any case, all I want is a modem as I have my own router behind the modem. So, TT have supplied with a device which is listed at £120, which I can't use and I very much doubt I could get that £120 as a discount if I returned the device. I am probably not alone in only needing a modem so why not allow for that by providing it as an option. ... View more

Please add parental controls to the new Wifi Hub, very disapointed these are not available as I found them more useful than homesafe at blocked web access at certain times , especially when savvy chicldren can remove the app of their devices by resetting them!   It worked perfectly on the router parental controls and for a little time and effort setting them up it was very useful. ... View more